Shipping policy

Shipping Policy

Wild Pup World works to process and dispatch your order as quickly as we can.

Order processing time

Orders are typically processed within 1–2 business days after they are placed. Orders are not processed on weekends or public holidays.

Once your order has been processed and dispatched, you will receive a confirmation email with tracking details where they are available.

Shipping time

Estimated delivery is usually 6–10 business days, depending on your location and the local delivery service.

Shipping times may change because of customs, busy periods, weather, or courier delays. These timeframes are estimates, not guarantees.

Shipping cost

We offer Free Shipping Worldwide.

Tracking your order

After your order has shipped, you will receive a tracking number by email. Please allow a few days for tracking information to update.

Wrong shipping information

Please check that your shipping address is correct before placing your order. Wild Pup World is not responsible for orders delivered to an incorrect address supplied by the customer.

Lost or delayed packages

If your order is delayed, or you have not received it after the estimated delivery time, email us at hello@wildpupworld.com and we will help check the status of your order.